Find answers to common questions, step-by-step guides, troubleshooting help, and ways to contact our team.
New to Majormatic? Start here. Your first run, how to review outputs, and how to save results to the Vault.
Read guide →Step-by-step instructions for running apps, reviewing outputs, accessing audit logs, exporting results, and managing your team.
View guides →Solutions to common issues — failed runs, billing questions, upload problems, and access issues.
View solutions →How wallet top-ups work, what you are charged for, how credits expire, and how to request a refund.
Billing help →Managing your profile, changing your password, enabling two-factor authentication, and managing team access.
Account help →Frequently asked questions about Majormatic, executions, billing, supervision, and the Vault.
View FAQ →Our support team can assist with platform questions, account issues, and technical matters.