How we use cookies and similar technologies on our website and platform.
Last updated: 1 January 2025
Cookies are small text files placed on your device when you visit a website. They are widely used to make websites work efficiently, to remember your preferences, and to provide information to website operators.
Similar technologies such as web beacons, pixel tags, and local storage may also be used for comparable purposes. References to "cookies" in this policy include these similar technologies unless stated otherwise.
Cookies are set either by us ("first-party cookies") or by third-party services we use ("third-party cookies").
We use cookies for the following purposes:
Some cookies on our platform are set by third-party services we use. These third parties have their own privacy policies governing how they use cookie data.
Our payment provider sets cookies to facilitate secure payment processing and fraud prevention. These are required for billing functionality.
We use analytics tools to understand how our platform is used. These may set cookies to track sessions and behaviour patterns in aggregate, anonymised form.
Our customer support platform may set cookies to manage support sessions and improve support quality.
We do not use advertising or tracking cookies for the purpose of targeting advertisements.
You can control and manage cookies in several ways:
Most browsers allow you to refuse or delete cookies through their settings. Be aware that disabling essential cookies will affect platform functionality, including the ability to log in and maintain sessions.
When you first visit our website, you will be presented with a cookie consent banner. You can choose to accept or decline optional cookies. You can update your preferences at any time by clearing your cookies and revisiting our website.
We may update this Cookie Policy from time to time to reflect changes in our practices or applicable law. We will update the date at the top of this page when changes are made.
Material changes will be communicated to account holders via email or an in-platform notification.
If you have questions about our use of cookies, please contact us: